Shipping Policy

SHIPPING & DELIVERY POLICY

This Shipping & Delivery Policy is part of our Terms and Conditions and should therefore be read together with our main Terms and Conditions.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy applies to any order You place with Us through Emporium.

Emporium is the online store operated by Ishwarbhai Joshi Consultancy. This business is conducted by Ishwarbhai Joshi Consultancy.

Website: https://books.pjsuniversity.com/

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer shipping options for orders placed through our online educational books store, Emporium. Orders are processed and shipped according to the availability of the products and the shipping method applicable to the order.

Free Shipping

We offer free shipping on all eligible orders unless otherwise stated on the product page or during checkout.

We are committed to delivering your order as quickly and efficiently as reasonably possible.

Delivery Timeline

Our delivery times may vary depending on the destination, product availability, courier service and other circumstances affecting delivery.

  • Standard Shipping: 5–7 business days

Delivery times are estimates and are not guaranteed. Delays may occur due to factors beyond our reasonable control, including courier delays, weather conditions, public holidays, transportation disruptions, incorrect or incomplete delivery information, or other unforeseen circumstances.

DO YOU DELIVER INTERNATIONALLY?

We currently do not offer international shipping. Orders are currently delivered only within India.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Delivery availability may depend on the serviceability of the delivery address and the availability of courier services in the relevant area. Certain remote or otherwise non-serviceable locations may require additional delivery time or may not be serviceable by our available shipping partners.

If a delivery address is found to be non-serviceable after an order has been placed, we will contact the customer regarding the available options.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason, we will provide an update when information is available to us and, where possible, advise you of a revised estimated delivery date.

Once an order has been handed over to the courier, delivery is also subject to the courier's operational timelines and service conditions.

ORDER TRACKING

Where tracking information is available, we may provide the customer with the relevant tracking details after the order has been dispatched.

Customers may use the tracking information provided to check the status of their shipment through the applicable courier service.

INCORRECT OR INCOMPLETE DELIVERY INFORMATION

Customers are responsible for providing accurate and complete shipping information, including the recipient's name, address, telephone number and other information required for delivery.

Delays or additional delivery attempts resulting from incorrect, incomplete or inaccurate information provided by the customer may affect the delivery timeline.

DAMAGED OR MISSING PRODUCTS

If you receive a product that appears to have been damaged during transportation, or if an item is missing from your order, please contact us as soon as reasonably possible with your order details and relevant photographs or other supporting information.

We will review the matter and coordinate with the relevant courier or fulfillment partner where necessary.

QUESTIONS ABOUT RETURNS?

If you have questions about returns or refunds, please review our Return and Refund Policy .

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments regarding this Shipping & Delivery Policy, you may contact us using the details below:

This business is conducted by Ishwarbhai Joshi Consultancy.